Pratibha S Sjm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Hyderabad, Telangana

I think I have been cheated by distributor

Black and Decker - I think I have been cheated by distributor
Black and Decker - I think I have been cheated by distributor - Image 2
Black and Decker - I think I have been cheated by distributor - Image 3
The product MRP was scribbled & charged me more than MRP.When I checked online price was relatively less. Thats the reason Im contacting u, please help me out.
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Loss:
$650

Preferred solution: Full refund

User's recommendation: CheckMRP& online tooo… for prices

Sage P Kry

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Verified Reviewer

New vacuum won’t power on

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Black and Decker - New vacuum won’t power on
Updated by user Dec 11, 2021

No contact attempt has been made by the company.

Original review Nov 11, 2021
I am a huge fan of black and decker products. It is very very disappointing to me that my other vacuum has now stopped working within a month of purchase. I spend a lot of money with your company and would like to see this resolved. The vacuum worked fantastic until it didnt. I went to hit the power button and nothing. Fully charged but nothing happened. Very sad I loved the vacuum. The vacuum model is HCUA525JP thank you.
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Loss:
$250
Pros:
  • Works great until it doesnt
Cons:
  • Poor quality of products
  • Vacuum wont power on

Preferred solution: Deliver product or service ordered

User's recommendation: Contact support if you have issues with products

Mark S Usx

Refrigerator does no get cold

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Black and Decker - Refrigerator does no get cold
Black and Decker - Refrigerator does no get cold - Image 2
The fans move refrigerator will not get soda cold.i want y item fixed or I want a refund. My rate on this company will be bast on what they do to help me. This is pissed off customer.
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Loss:
$159
Pros:
  • Good back round
Cons:
  • Not reliably

Preferred solution: Let the company propose a solution

User's recommendation: Ake sure the check back round of product .

Anonymous
map-marker Bullhead City, Arizona

Looking for a hanging coffee maker for RV

I need a coffee maker to hang below my upper cabinets in our RV.DESPERATE I do not have a lot of counter space
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BARBARA S Lsx

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Verified Buyer
|

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Verified Reviewer

Vacuums won't hold charge

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Black and Decker - Vacuums won't hold charge
After my first purchase of a B&D cordless stick vacuum I was pleased, until it lost its charge ability. This happened about a year ago, and B&D replaced it with an upgraded model, which lost its charge within about six months.
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Loss:
$130
Pros:
  • Cheap
  • Power shot was easy to use

Preferred solution: Full refund

User's recommendation: Buy other Black and Decker products -- not vacuums

Binod Kumar C Syu

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Verified Buyer
| map-marker Indore, Madhya Pradesh

Battery problems

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Black and Decker - Battery problems
Black and Decker - Battery problems - Image 2
You are eligible for this very bad service .friend not purchase of any type of battery from DECOR Company
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User's recommendation: Very Bad service of this company

Kristin K Nku
map-marker Grand Rapids, Michigan

Missing piece

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I just bought a new cordless hand vac There was no wall mounted in the box and Id like you to send me this missing part its Wall mount bracket (BDH2010LP) Please send to Kristin Kronberger 303 Atlas St Gwinn,MI 49841 Thank you Kristin
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Cons:
  • Not all pieces came in box

Preferred solution: Missing wall mount

Zed Zwk
map-marker Surat, Gujarat

Poor service and cheet with me.

Company not solved my complain from last 8 months Amezon asking me you contect to black decker compny service center and black and decker is not solved my complain Amazon send me poor product. After sel amezon not take a responsibility. My b d iron i perched from amezon I westmymony by truston on amezon.my no+918469****59
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Roberta H Laz
map-marker Brooklyn, New York

Timer dial

Black and Decker - Timer dial
There are no numbers. How do i know where the stay in function is?HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SHITSHOTSHITSHITSHITSBBI IF ZT K T IT X U C U ICK FD M OK RTZZ A TDD S LFUFIFIFKCJX YUP ILL VZ UDY ET ILLHL A FXX C TUG OH OK!k gitzih
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Pros:
  • Inexpensive
Cons:
  • Customer support
  • No recibo respuesta

Preferred solution: New timer dial

Robert S Ivb
map-marker Euless, Texas

Excellent customer service

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Spoke to customer service and let them know I ha a defective charger and they went ahead and replaced it.
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Pros:
  • Great vacuum

Preferred solution: Customer service will be sending me a replacement thank you

Diane P Owh

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Verified Reviewer
| map-marker Titusville, Florida

Question about a counter top oven

I want to know if the TO1760SS countertop oven is completely inside and out made with stainless steel. Can somebody tell me the answer to this simple darn question right!??
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Preferred solution: An answer a simple question is the TO1760SS toaster over made inside and out of stainless steel? Yes or no

Bhre

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Verified Reviewer
| map-marker Framingham, Massachusetts

Juicer not working

Juicer not working just after couple of uses. Its just been 2 months after the purchase, not even used a couple of times
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Bhre

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Verified Reviewer
| map-marker Framingham, Massachusetts

Juicer not working

Juicer stopped working after couple of uses. Its just been 2 months after the purchase. Not even used properly
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Anonymous
map-marker Allentown, Pennsylvania

Called to contact customer service and got an Asian call center.

I am not prejudiced, but if you are going to source out your customer service, please teach these people to enunciate so that we can understand more than every fourth word, and after speaking with two of these people, well, that was enough, they only listened to my issue and then read from the same owner's manual that I did to try to help me resolve my problem. I can read and understand, I was looking for a solution that would be from customer service knowledge of product, not in the manual, that might resolve my issue, or reasons that were not in the manual that might have caused my problem.
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User's recommendation: Hope with all your might that Businesses bring back more personal and top notch customer service!!!

Anonymous
map-marker Myrtle Beach, South Carolina

Purchase an item

Hard to find info on product you want and get right info you ask for! Agent I finally talked to was friendly but didnt quite understand what I wanted
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Preferred solution: Deliver product or service ordered

User's recommendation: Better Q & A on internet site

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