Black and Decker Reviews and Complaints
Add to comparison
0
Issues
resolved
54
Total
reviews
$11.4K
Claimed
losses
$475
Avg
loss
5.6K
Page
views
What was your experience with Black and Decker?
Customers don't like
- Warranty
- Customer support
- Customer service
Customers like
- Very easy to use
- Tools
- Power shot was easy to use
Ordered lawn mower CM1936Z through Amazon which was delivered April 24th by UPS late afternoon. After rolling mower out of the box and lifting handle, I noted the bail handle hanging free. I completed the assymbly instructions and found nothing showing how to engage...
Read more
Black and Decker - Dustbuster robotic vacuum
No one answered when I called. I have attempted to call multiple times. I was not a "pissed customer" I simply had a question about my vacuum. I am concerned it is not working correctly.
I wanted to tell Black and Decker UK how unhappy I am with their battery charger, Part number 90590289, but there are no contact details on the website, no phone numbers, email address, nothing just an endless run around - so if anyone reads this, the battery charger...
Read more
Product
I liked
- Tools
I didn't like
- Customer support
Black and Decker - I will never sell your products again
Your service is crap ! You take my payment for replacement parts but can’t find my order ! *** no !!!! Every customer that asks for products now will be told not to buy your crappie ***
I bought Black and Decker's power series pro it says our most powerful cordless vacuum series on the Box Strong suction 60 minute run time . This thing won't suck up a feather off the floor it won't run for 60 minutes it won't vacuum up Dust. I have hardwood floors it...
Read more
Black and Decker - Won't honor warranty
Had my flex vac for 4 days . It stop holding a charge . I couldnt find my receipt . Called them up wont honor there warrent told me to keep looking for my recipt or talk to walmart bout it
I purchased the Black and Decker scumbuster from Amazon: Amazon does not allow a return past 30 days. The product carries a 2 year warranty. I communicated with the company and they sent me to their authorized dealer who is Dewalt in Madison Heights Michigan. Dewalt...
Read more
Anonymous
The situation was resolved to my satisfaction and the company has made good on the purchase . In fact, they did more than correct the problem. They sent all new merchandise an...
I didn't like
- That i received a defective product
Black and Decker - Warranty
Have a 1/2 drill for years best drill i own recently broke shaft between chuck and drill need a new one
Product
Black and Decker - Missing pieces in husbands christmas gift
I purchased this for my husband for christmas and it was missing all of the drill bits.
Lecanto, Florida
Similar to Black and Decker
Black and Decker - Air swivel vacuum
Do not purchase! I tried to go with a less expensive vacuum and I got what I paid for. Doesn’t pick up anything. I called black and decker, they were no help. He said I needed to clean the filter EVERY TIME AFTER USE. This is BS! Never have I had an issue with a vacuum this bad! Do NOT BUY!
I was interested in your tale of woe until you started complaining about how much the CEO of B&D makes and the assumption of their having someone else to clean their home. Uns...