Black and Decker Reviews and Complaints
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Customers don't like
- Warranty
- Customer support
- Customer service
Customers like
- Very easy to use
- Tools
- Power shot was easy to use
Black and Decker - This produce does not work at all! $
Bought a black n decker lithium hand vac.it does not work at all!!i used it in our new camper and the thing thats sapposed to collect the stuff it sucks up is empty and it doesnt suck up much of anything but yet the filter gets clogget every time i us it for like one min. 
I am desperately trying to reach someone at B&D to help me with this tool. It is the 3.6 Lithium Compact Garden Shears and Trimmer Combo with Rechargeable Battery and Charger. I have purchased several of these over the past few years and usually they last a few years....
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Just bought the package with the pruner and the loper and while using the pruner for the first time, THE SPRING POPPED OFF. It is not easy to use without the spring, and in fact I caught my finger in it which is how I noticed the spring was gone. I purchased this...
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Black and Decker - Dissapointed
I purchased a black and decker large toaster oven with dials. First toaster dial stopped working they offerred to upgrade me to digital and i pay the difference. I declined. I didnt feel i should have to pay to replace a defective product. As of today nine of dials work. I will spend my money on better made products. Black n decker has been a huge diappointmed. Definetly inferior.
Ordered lawn mower CM1936Z through Amazon which was delivered April 24th by UPS late afternoon. After rolling mower out of the box and lifting handle, I noted the bail handle hanging free. I completed the assymbly instructions and found nothing showing how to engage...
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Black and Decker - Dustbuster robotic vacuum
No one answered when I called. I have attempted to call multiple times. I was not a "pissed customer" I simply had a question about my vacuum. I am concerned it is not working correctly.
I wanted to tell Black and Decker UK how unhappy I am with their battery charger, Part number 90590289, but there are no contact details on the website, no phone numbers, email address, nothing just an endless run around - so if anyone reads this, the battery charger...
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Product
I liked
- Tools
I didn't like
- Customer support
Black and Decker - I will never sell your products again
Your service is crap ! You take my payment for replacement parts but can’t find my order ! *** no !!!! Every customer that asks for products now will be told not to buy your crappie ***
I bought Black and Decker's power series pro it says our most powerful cordless vacuum series on the Box Strong suction 60 minute run time . This thing won't suck up a feather off the floor it won't run for 60 minutes it won't vacuum up Dust. I have hardwood floors it...
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h.kitchener
I was interested in your tale of woe until you started complaining about how much the CEO of B&D makes and the assumption of their having someone else to clean their home. Uns...
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Black and Decker - Won't honor warranty
Had my flex vac for 4 days . It stop holding a charge . I couldnt find my receipt . Called them up wont honor there warrent told me to keep looking for my recipt or talk to walmart bout it
Why not contact Black & Decker, since they made it and you say it has a warranty.