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New Reviewer

Issue in vacuum cleaner

Black and Decker - Issue in vacuum cleaner
It's fully charged but when we pressed the button it's not working.ity
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ID
#2298729 Review #2298729 is a subjective opinion of poster.
Product
Black And Decker Hlwva325J Vacuum Cleaner
Pros
  • Reliability
  • Suction is good
Preferred solution
Deliver product or service ordered

Hand Tiller.... Waste of money

Bought a gardening hand tiller tool to use in the garden and paid around $42.99. Used it about half a dozen times and guess what...... this POS broke just tilling dirt to patch a little lawn area. Save your $$ and buy better.

User's recommendation: Buy a different name brand.

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ID
#2621340 Review #2621340 is a subjective opinion of poster.
Location
Atascadero, California

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New Reviewer

Registration

Hi I purchased some cordless tools from home depot and lowes( grass trimmer ,hedge trimmer, chainsaw and a single battery) I registered all this tools on your website . Do I need to register the battery and chargers that came with each tool as well?
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ID
#2618510 Review #2618510 is a subjective opinion of poster.
Location
Mississauga, Ontario

Problem w product

The touch pad on my wine refrigerator does not work. Still have not been able to contact the company, 5 calls,no answer, email, no response. I don't know what I need to do. Very very frustrated with B&;D.
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ID
#2609653 Review #2609653 is a subjective opinion of poster.
Location
Carlisle, Pennsylvania
New Reviewer

Trimmer line comes out

Piece of *** product - live in Alaska and probably used less than a half-dozen times per season on light yard trimming. Customer service absolutely no help. 2016 **-** out of warranty - dont have receipt, but know I have not had it that long - will never buy another Black and decker product

User's recommendation: Do not waste your money.

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ID
#2607263 Review #2607263 is a subjective opinion of poster.
Pros
  • Junk
Cons
  • Inferior products
Preferred solution
Let the company propose a solution
New Reviewer

Can't find 40V self propelled mower near zip15658

I want to buy a self propelled 40V electric mower and can't find a retailer in my area . Can you sell me one direct? It shouldn't be this hard to buy one of your mowers.... Call me @ 724 261 ****
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ID
#2597691 Review #2597691 is a subjective opinion of poster.
Product
Black And Decker Lawn Mower
Preferred solution
Deliver product or service ordered

Problem w product

I did not get in touch with B&;;;;;;;D, they never answered the phone, just a message saying they were busy with customers and I should leave a message. After a half hour of listening to that I left a message and still no response.
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ID
#2595375 Review #2595375 is a subjective opinion of poster.
Location
Bellmawr, New Jersey
New Reviewer

Food processor does not work.

Recd instructions in my email how to receive replacement processor. Instructions are clear and concise. Thank you for your help.
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ID
#2587873 Review #2587873 is a subjective opinion of poster.
New Reviewer

Replacement

I bought the iron 6 months back and it stopped working suddenly while i was ironing my clothes. I have no idea what happened to it and i want either a replacement or for you to get the iron fixed.
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ID
#2587300 Review #2587300 is a subjective opinion of poster.
Location
Sonipat, Haryana
Preferred solution
Full refund

I ordered a new Black & Decker and was sent a dirty, rusty toaster oven!!!

Why when I contacted Black and Decker for the Black &Deckrr Toaster Oven, did I receive a used one from eBay, I did not contact eBay in the first place???
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ID
#2583412 Review #2583412 is a subjective opinion of poster.
Pros
  • No problems ever before
New Reviewer

I originally ordered a Black & Decker Toaster Oven under the cabinet mount, this would be the third of these ovens I have ordered from Black & Decker. third Of these toaster ovens

I ordered a Black &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; Decker Toaster Oven Under the cabinet mount. This would be the third of these Ovens I have ordered from Black & Decker in the last around 40 years. What I was sent, to me was a USED Dirty, rusty Toaster Oven, and it was sent to me from eBay at a cost of $380.18 dollars. I did not order nor was I told I was being sent a USED Black & Decker Toaster Oven. This is ridiculous, and to be charged the amount of a New Toaster Oven is sickening. I want a prepaid label sent to me to return this used, dirty oven, and a return my money, $380.18. As soon ss possible as Possible. Thank you, Margaret RRende
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1 comment
#2019412

How retarded are you ordering from eBay?? You deserve everything you get!!

Deal with a real retailer!!!

Ebay? People are laughing at you!!!!

ID
#2582160 Review #2582160 is a subjective opinion of poster.
Pros
  • Better appliances
Loss
$380
Preferred solution
Full refund

Wanted to know if they still made under counter can-openers.

On May 24 requested to know if they still made under counter can-opener. As of May 31 have not gotten a response.
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ID
#2580801 Review #2580801 is a subjective opinion of poster.
Location
San Diego, California

Warrinty

Black and decker used to be life time warranty.. it sucks because I've spent so much money on my drills and now they are not .

User's recommendation: Stand by your tools.

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ID
#2580270 Review #2580270 is a subjective opinion of poster.
Location
Morristown, Tennessee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Service issue with water heater

Water heater not working. Model # Black + Decker 10L Storage Water Heater - Vertical | B078YHGYFY Purchased from Amazon on 16.01.2019 Invoice # : BLR7-1014**** Please call ASAP, a patient at home, urgent.
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ID
#2569481 Review #2569481 is a subjective opinion of poster.

No reply

Yo soy esperando una respuesta de Black Y; Decker Steel para convertirse en distribuidor si alguien puede contactarme gracias Acabo de recibir este correo electrónico
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ID
#2568948 Review #2568948 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Still waiting for refund check after 7 months

I've been waiting since November 2, 2020, for my refund check after a Black and Decker appliance cut me badly on first use. One of your Spectrum Brands employees, James C, is stringing me along, saying a check was sent in February. I complained in April that I never received the check. He should've then processed another check request. Today, May 24, 2021, James says he initiated a second check request. Spectrum Brands has withheld my money for seven months, and I've been lied to and strung along. I demand that my refund check for $84.13 plus interest be sent to me via PayPal this week. I am tired of Spectrum Brands' lies and will never buy another Black and Decker or Spectrum Brands product again. Thank you!

User's recommendation: Keep your money.

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ID
#2568943 Review #2568943 is a subjective opinion of poster.
Cons
  • Will not function well
  • Horrible customer service
  • Cut myself on first use
Loss
$84
Preferred solution
Full refund

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